Definitions:

Omantel: Oman Telecommunication Company (S.A.O.C)
Service: Access to Omantel Network wither it is via Mobile or land line
Subscriber: Any natural or legal entity having a contract for a service with Omantel
Contract: Any service application form signed by the subscriber.

Contract:

For an entity to enjoy our services the following events must take place:

1. An application for the service/services shall be made on the application form/forms, either physical or digital, provided by Omantel
2. Subscriber’s signature on the form shall be deemed acceptance of Omantel’s conditions and a proof of the existence of the contract
3. On acceptance of the subscriber’s application, Omantel’s concerned department/departments shall process the application form
4. The service shall be charged as of the date of activation of the customer account/subscription

Use:

1. The subscriber shall be responsible for managing (his/her/its) account/accounts and shall not use Omantel services to cause any harm or to commit any unlawful act against any third party in specific and/or the society in general.
2. Customer shall not attempt to resell any of the services provided to (him/her) by Omantel .
3. Charges and prices of the service/services shall be determined in accordance with announced tariffs and any amendments thereto.
4. The Subscriber shall pay the charges and fees of the services on a timely basis as mentioned in the respective bills.

Termination:

1. Omantel may directly or through (OIFC) suspend or terminate the service/services for non-payment or delay in payment by the customer of any amounts , failure to receive bills or delay in receiving them shall not be deemed an excuse for none payment or delay in payment.
2. Omantel may suspend or terminate the subscribers’ service/ services if (he/she/it) breaches or violates any of the service stated usage or for any other reasons it deems appropriate.

Modifications of terms and conditions of use:

Omantel reserves the right to change the terms, conditions and notices on its corporate website The subscriber shall be solely responsible for regularly reviewing these terms and conditions and shall be bound by them at all times. At anytime, Omantel may introduces any amendments it deems appropriate to the previous definitions or to the following terms and conditions.

Note: Omantel disclaims any and all liabilities whatsoever, resulting from customer’s use of this site. Omantel expressly disclaims all warranties of any kind , wither express or implied.

How can they best use the service?

• Customer shall not carry out any unlawful activities which contradict the social, cultural, political, religious or economical values of the Sultanate of Oman or could cause harm to any third party.
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• Customer shall be solely responsible for and shall bear all charges, losses, damages arising from any use of his/her user identification and/or password.
• Customer shall at all times use only his/her own ID and password for accessing the Services.
• Any abuse and misuse of the Internet Services through e-mail or news or by any other means; shall result in the termination of the subscription and may result in the proceedings of Criminal or Civil lawsuits against the Customer. See computer crime law. Omantel shall also be entitled to disconnect the service to the Customer with or without notice.
• Ensure security, reliability and privacy of Omantel’s systems and network, and the networks and systems of others.
• Encourage the responsible use of Internet resources and Preserve the value of Internet resources as a conduit for free expression.
• Preserve the privacy and security of individual users.

Please note that the Acceptable Omantel Use Policy applies not only to OMANTEL users, but anyone using OMANTEL services from other Internet Service Providers, on behalf of, or to advertise, any service hosted by OMANTEL, or connected via the OMANTEL network.